Frequently Asked About Your Privacy
When you close your account, we retain your personal information and gaming history according to local regulatory requirements, usually for a set retention period. After that window, your data is deleted or anonymised. Your withdrawal history remains on file for dispute and audit purposes.
Payment details are encrypted and processed by secure third-party payment handlers. bpjstoto does not store your full payment credentials. Each deposit initiates a secure handoff to the payment provider; your account receives a transaction reference once the deposit clears.
Yes. Contact our support team via live chat or email and request a data export. We will provide a copy of your personal information, account history, and gaming records within the timeframe required by local law. Your request will be processed during standard business hours.
We use your email and phone number only to send account notifications, withdrawal confirmations, and service updates — never to sell to external marketers. You can manage communication preferences in your account settings to control which messages you receive.
If a breach occurs, bpjstoto will notify affected account holders via email within the timeframe required by local law. We investigate all incidents, implement fixes, and work with security experts to prevent recurrence. Our support team is available to answer questions about any incident.
We use session cookies to keep you logged in, performance cookies to improve load times, and analytics cookies to understand lobby behaviour. You can clear all cookies in your browser settings; this will log you out. Cookies are not used to track you across other websites.
Your privacy rights depend on local law in your jurisdiction. bpjstoto complies with Indonesian data protection rules where applicable. If you believe your rights have been violated, contact our support team or local data protection authorities for guidance.
