Terms & Conditions Frequently Asked
Inactive accounts remain active indefinitely under our terms. Your funds stay in your wallet and your account history is preserved. However, if we detect suspicious activity on an inactive account, we may freeze it temporarily for security. Contact support to reactivate if needed.
You can update your email and phone number through account settings anytime. Changes to your name, identity number, or payment details require verification and may take 24–48 hours. Contact support with proof of change for assistance with sensitive updates.
Withdrawals are processed after we verify your account and funds source. DANA, OVO, GoPay and QRIS transfers typically clear within 10 minutes. Bank transfers may take 1–2 business days. We reserve the right to hold withdrawals for up to 48 hours if fraud checks are needed.
Yes. Whether you play on desktop, the web app, or a native mobile app, the same terms and conditions apply. Your account, payments, and game outcomes are governed by the same rules across all devices and access points.
Any promotional or bonus funds are subject to separate terms displayed at claim time. These terms override this agreement in case of conflict. Bonus funds typically have playthrough requirements and withdrawal restrictions, all spelled out in the promotion details.
We may close your account if you breach our terms (e.g., fraud, underage signup, multi-accounting). We provide notice and a chance to respond in most cases. Your remaining balance is returned to your registered payment method within 7 days of closure.
These terms apply to your account with bpjstoto where local law permits. The agreement is governed by the jurisdiction in which bpjstoto operates. Your rights depend on local law; if any term conflicts with local rules, local law takes precedence.
